Version 7.1 - EOS June 2024
Version 7.1 will reach its end of support date (EOS) in June 2024. The last maintenance version will be released at that time. Version 9.4 is a replacement for version 7.1.
To support our customers during this transition period, Eleveo will offer limited support for version 7.1 until June 2025 with the following important limitations:
Version 9.4 - Anticipated Q1 2024
This version will support deployment on-premise, in the cloud, or in hybrid environments.
This version will be equipped with Rocky Linux 8 (supported by the vendor until 2029) and data will be stored in a separate storage space (partition). Later in 2024, we will be releasing a Long-Term Support (LTS) version that can be easily upgraded from version 9.4 and will be supported for a standard period of two years. The hardware specifications of 9.4 and the future LTS version will be very similar. Version 9.4 will completely replace version 7.
The latest available major Version is 9.3 - This is a Feature To Market Version (F2M) Version and contains WFO, WFM with Real Time Adherence and User Management.
This release also introduces support for MS Teams and Zoom Contact Center.
This is a cloud-only version; it is not recommended to configure this version without prior Eleveo training or Eleveo PS involvement. Also, please review the release notes for all of the recent versions carefully as some functionality has changed.
What happened with our documentation? We made some changes, read about what changed here.
Version 8.3 - This is a Feature To Market Version (F2M) Version and contains WFO, WFM and User Management.
This release also introduces support for Screen Capture Client for WebexCC.
Due to major changes, it is not recommended that you try to install this version without prior Eleveo training or Eleveo PS involvement. Also, please carefully review the release notes for this and previous versions, as some functionality has changed.
Version 7.1 - This is a Long Term Supported Version (LTS) Version
Version is 7.0.x - This is a Long Term Supported Version (LTS) Version