Home ~ Eleveo Portal

🔑New SSO Solution for Eleveo Portal – Action Required

Please visit the following URL to reset your password: Password Reset Link if you have not yet done so.

Eleveo ECN RELEASE

The latest available release is the Eleveo Cloud Native release. Take advantage of a true cloud solution with Eleveo ECN.

The latest available major Version is 10.0 - This is a Long Term Supported (LTS) Version and contains WFO, WFM, User Management and Speech Generative AI.

This version will be equipped with Rocky Linux 8 (supported by the vendor until 2029) and data will be stored in a separate storage space (partition). This version can be easily upgraded from version 9.x and will be supported for a standard period of two years. Version 10 completely replaces all previous versions.

Also, please review the release notes for all of the recent versions carefully as some functionality has changed.

End of Life Update - LTS Version

Version 7.1 - EOS June 2024

Version 7.1 will reach its end-of-support date (EOS) in June 2024. The last maintenance version will be released at that time. Version 9.4 is a replacement for version 7.1.

To support our customers during this transition period, Eleveo will offer limited support for version 7.1 until the end of 2025 with the following important limitations:

Patching of critical application or security issues will be performed on a case-by-case basis
The operating system will no longer be patched as the vendor discontinues support
Eleveo may decide to release ad hoc patches for third-party components
No regular maintenance patches will be provided

- Documentation -

What happened with our documentation? We made some changes, read about what changed here.