New Deployment Model
Version 9 is a cloud-only software as a service deployment. Eleveo does not provide an ISO for customers to install. Please get in touch with an Eleveo sales representative at sales@eleveo.com for more information.
Latest available major Version is 9.2 - This is a Feature To Market Version (F2M) Version and contains WFO, WFM with Real Time Adherence and User Management.
- Please review the Release Notes for detailed information about what is new/deprecated in this release.
- IMPORTANT NOTICE -
Version 7.1.11, 7.1.12 and 8.3.3. are now available for download.
Information about Version 9.4 - Anticipated Q1 2024
This version will support deployment on-premise, in the cloud, or in hybrid environments.
This version will be equipped with Rocky Linux 8 (supported by the vendor until 2029) and data will be stored in a separate storage space (partition). Later in 2024, we will be releasing a Long-Term Support (LTS) version that can be easily upgraded from version 9.4 and will be supported for a standard period of two years. The hardware specifications of 9.4 and the future LTS version will be very similar. Version 9.4 will completely replace version 7.
Latest available major Version is 9.2 - This is a Feature To Market Version (F2M) Version and contains WFO, WFM and User Management.
This release also introduces support for MS Teams and Zoom Contact Center.
This is a cloud-only version; it is not recommended to configure this version without prior Eleveo training or Eleveo PS involvement. Also, please review the release notes for V 9.1 and previous versions carefully as some functionality has changed.
Version is 8.3 - This is a Feature To Market Version (F2M) Version and contains WFO, WFM and User Management.
This release also introduces support for Screen Capture Client for WebexCC.
Due to major changes, it is not recommended that you try to install this version without prior Eleveo training or Eleveo PS involvement. Also, please carefully review the release notes for this and previous versions, as some functionality has changed.
Version 7.1 - This is a Long Term Supported Version (LTS) Version
Version is 7.0.x - This is a Long Term Supported Version (LTS) Version
A note on the Eleveo name
As of January 1, 2023 the company has legally changed its name to Eleveo a.s.
Invoicing will change from ‘ZOOM International a.s.’ to ‘Eleveo a.s.’ You may need to modify your vendor management and accounting systems.
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